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Information Technology (IT) Support

In accordance with the rapid development of Information Technology (IT), Gloria Hotels & Resorts applies the latest Information Technologies to provide more efficient and convenient services to customers. Among other areas, information technology is utilized in property management and the expansion of marketing channels.

Property Management Systems

Property management systems refer to the computer platform through which daily hotel operations, such as reservations and check-in/check-out are managed. Gloria Hotels & Resorts is instrumental in recommending and supporting appropriate property management systems as well as developing corresponding revenue management systems in its hotels.

Marketing Channel Expansion

The expansion of marketing channels through Information Technology (IT) focuses on Central Reservation systems, a Central Database, further development of sales channels and attracting more guests to the Gloria Hotels & Resorts loyalty program. Gloria Hotels & Resorts also uses Information Technology to disseminate promotional information to target customers.

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